CHC42021 Certificate IV in Community Services

CHC42021 Certificate IV in Community Services includes a total of fifteen (15) units. You will need to complete seven (7) core units and the eight (8) elective units offered by Activ Pathways.

Activ Pathways delivers the electives listed in the ‘Elective Units’ below. These electives have been selected based on industry needs, student pathways and/or student and trainer/assessor feedback. Alternative suitable electives are only available via Recognition of Prior Learning (RPL) and Credit Transfer (CT).

Core units

• CHCADV001 Facilitate the interests and rights of clients
• HLTWHS002 Follow safe work practices for direct client care
• CHCDFV001 Recognise and respond appropriately to domestic and family violence
• CHCCOM002 Use communication to build relationships
• CHCDIV001 Work with diverse people
• CHCLEG001 Work legally and ethically
• CHCPRP001 Develop and maintain networks and collaborative partnerships

Elective units

• CHCCCS019 Recognise and respond to crisis situations
• CHCCCS004 Assess coexisting needs
• CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
• CHCMGT005 Facilitate workplace debriefing and support processes
• CHCMHS001 Work with people with mental health issues
• CHCCCS006 Facilitate individual service planning and delivery
• HLTWHS006 Manage personal stressors in the work environment
• CHCCCS020 Respond effectively to behaviours of concern

Student will be issued with a Certificate and/or statement of attainment from Activ Pathways for successfully completed units

Work placement

No work placement is required for this course.

When you study with Activ Pathways, we want you to succeed. Entry requirements allow us to ensure you have the proper knowledge and skills to achieve your chosen qualification. You must provide evidence that you meet the requirements listed in this section.

Entry requirements

There are no entry requirements for CHC42021 Certificate IV in Community Services.

Study Requirements

Through a Pre-Training Review Activ Pathways will work with prospective student to confirm appropriate:

• Communication, documentation and research skills
• Physical capacity for manual tasks related to study (where applicable)
• Digital literacy skills such as internet browsing, email, word process and presentation software. Students undertaking blended and/or online training will require additional digital skills and access to below listed technologies.
• Language, Literacy, Numeracy and Digital Literacy Skills (LLND). LLND levels are determined through participation in your Pre-Training Review which includes an online LLND quiz. During this process where student’s levels are assessed below the minimum requirement, Activ Pathways will work with students to identify most appropriate next steps and support strategies to develop levels. The mapped levels for this course are:
  • Reading: ACSF Level 4
  • Writing: ACSF Level 4
  • Numeracy: ACSF Level 3
  • Oral Communication: ACSF Level 4
  • Learning: ACSF Level 5

Students undertaking a blended and/or online virtual training will require the additional digital skills and technologies:

Digital literacy skills

Intermediate computer skills such as internet browsing, email, word processing, and presentation software.

Technology and workstation set-up

Students undertaking on-campus, blended and/or virtual training will require intermediate computer skills such as internet browsing, email, word processing, and presentation software. We understand the importance of a conducive study environment, so that you will need a quiet study space with a stable internet connection.

You will also need:

• Web camera, microphone and speakers
• Access to a laptop or desktop computer
• Earbuds or headphones
• Zoom video conferencing software.

Please note: You must turn your camera and microphone on during video conferencing.

Important information

This qualification contains content, concepts and scenarios that some individuals may find distressing. Please consider your personal resilience and any potential emotional triggers when participating in this qualification and in any future employment in this field.

$4,300 fee for service. 

Funded options for 2027 are to be confirmed.

A Certificate IV in Community Services in Australia equips you with the skills and confidence to work independently or take on supervisory roles, leading teams to make a meaningful impact. You will learn how to design and deliver person-centred services, enabling you to provide support, advocacy, and interventions tailored to individual needs. This qualification prepares you to work in various settings, including community services, casework, and case management, where you can play a crucial role in improving lives and fostering stronger, more inclusive communities.

Certificate IV in Community Services can explore a wide range of job roles and career paths within the community services sector. Some of the potential job roles include:

• Community Health Worker
• Family Support Worker
• Migrant Community Worker
• Tenants Advisory Worker
• Welfare Rights Worker

After successfully completing Certificate IV in Community Services, you could pursue further education in the following courses:

• CHC52025 Diploma of Community Services
• CHC52121 Diploma of Community Development